Refund & Cancellation Policy

1. Evaluation Through 1-Day Free Trial

To maintain transparency and ensure complete satisfaction, BookBuffet provides every customer with a 1-Day Free Trial (24 hours) prior to making any payment commitment. During the free trial period, users can freely evaluate our reading interface, test device compatibility across computers and mobile screens, and choose any 2 publications across all categories to read at zero cost. Strictly 1 free trial per email address. No credit card is required to register.

Customers are advised to make full use of this free evaluation period. If you are uncertain about the service or its content library, please do not purchase the yearly pass.

2. Strictly No Refunds on Yearly VIP Pass

Upon completing the payment of $200.00 USD for the Yearly VIP Pass:

• Full, unconstrained digital access to all current and future publications in the buffet library is delivered instantly to your customer account for 365 consecutive days.
• Because digital intellectual content cannot be returned once delivered and inspected, we cannot provide partial, prorated, or full refunds under any circumstances.
• Customers must explicitly confirm acknowledgment of this no-refund policy via a required agreement checkbox prior to submitting payment.

3. No Recurring Charges & No Cancellation Needed

The $200.00 USD fee is a one-time single payment. Your membership will NOT automatically renew or charge your credit card at the end of the 365-day period. Because there are no recurring subscriptions, there is no need to manually cancel your plan.

4. Exceptional Billing Disputes

If you believe a duplicate charge occurred due to a technical error during payment transmission, please contact our billing department within 7 business days with your 12-digit Customer ID and payment receipt at: [email protected].